1.0 CLECredit Hours (pending)
Presented by: Sara Chambers, BSN, RN, CHPN
Community Educator, Hospice of Northwest Ohio
Being able to navigate difficult, emotional conversations with compassion and respect requires certain skills such as empathetic listening. Explore how to manage these types of conversations with tips & tricks, including what NOT to do when a client brings up an emotional topic. Some practical references and resources related to end-of-life planning will be reviewed.